What Information Do I Need to Provide to Start the TellCulvers Survey?

Customer feedback is an essential elementin helping businesses grow and improve. One such initiative is the TellCulverssurvey, an online feedback platform that Culver's—a popular Americanfast-casual restaurant chain—uses to gather insights from its customers. If yourecently visited a Culver’s location and would like to share your diningexperience, you can do so by visiting tellculvers.com/survey. But beforeyou begin the survey, it’s important to know what information you’ll need toprovide. This article will guide you through everything required tosuccessfully start and complete the TellCulvers survey.

Understanding the TellCulvers Survey

The TellCulvers survey is a customersatisfaction survey designed to gather honest opinions from patrons regardingtheir recent visits. Culver’s uses this data to evaluate service quality, foodconsistency, staff behavior, cleanliness, and overall customer experience. Inreturn for your time, you typically receive a validation code that can beredeemed for a discount or a free item on your next visit.

The survey is conducted online attellculvers.com/survey, making it convenient and accessible for customers tocomplete at their leisure.

Benefits of Participating in the TellCulvers Survey

Before we dive into the specificinformation you need to provide, it’s worth understanding the advantages ofparticipating in the survey. These include:

Helping Culver’s improve services and foodquality

Sharing your experience for potentialimprovements

Receiving rewards such as a discount orfree item

Providing constructive feedback to be heardas a customer

Your input genuinely matters, and Culver’soften takes customer suggestions seriously to improve overall satisfaction.

Essential Information Required to Start the Survey

To start the TellCulvers survey, there area few specific details you’ll need to have on hand. These can be found on yourCulver’s purchase receipt. Without this receipt, you won’t be able to accessthe survey. Here's a breakdown of the key information you’ll need:

1. Survey Code or Receipt Details

Most recent Culver’s receipts include asurvey code printed near the bottom. This code is the primary entry key intothe survey.

However, if your receipt does not include asurvey code, don’t worry. You can still participate by entering alternativedetails manually. These typically include:

TRN (Transaction) Number

Date of Visit

Time of Visit

Store Number

All of this information is printed on yourreceipt and is used to verify that you made a legitimate purchase recently.

Where to Find These on Your Receipt

StoreNumber: Located near the top or center of thereceipt.

TRNNumber: Also referred to as the transaction number,found near the middle or bottom.

Dateand Time: Usually placed near the TRN or paymentsummary.

Make sure your receipt is not older than 3days, as the survey link typically expires within that timeframe.

Step-by-Step Guide to Starting the Survey

Let’s walk through how to start theTellCulvers survey once you have all the required information:

Step 1: Visit the Official Survey Site

Open your web browser and navigate totellculvers.com/survey. This is the only official website for the Culver’ssurvey.

Step 2: Choose Your Preferred Language

You’ll be prompted to select alanguage—English or Spanish—in which you want to complete the survey. Make yourselection to proceed.

Step 3: Enter Receipt Information

You will now be asked to enter thefollowing:

Survey Code (if available)

OR

Store Number

TRN Number

Date of Visit

Time of Visit

Make sure the information is enteredexactly as it appears on the receipt to avoid any issues.

Step 4: Begin the Survey

Once your information is verified, you’llbe taken to the main survey page where questions begin. These questionsgenerally pertain to:

Food quality and freshness

Cleanliness of the restaurant

Staff behavior and friendliness

Speed and accuracy of service

Overall satisfaction

Be honest in your responses, whetherpositive or critical—your feedback is valuable.

Step 5: Receive Your Validation Code

Upon completing the survey, you’ll be givena validation code. Write this code on your original receipt. Bring this receiptwith you on your next visit to redeem the reward (usually a free scoop offrozen custard or a discount).

Troubleshooting Common Issues

Sometimes, participants face issuesstarting the survey. Here’s how to handle some of the common ones:

? Invalid Survey Code

Double-check that you entered the surveycode correctly.

If the code is smudged or unclear, use thealternate method by inputting the date, time, TRN, and store number.

? Expired Receipt

Receipts are only valid for a limitedperiod (typically 3 days).

If it’s past the expiration date, you’llneed to wait until your next visit to get a new receipt.

? Site Not Loading

Make sure your internet connection isstable.

Try clearing your browser cache or using adifferent browser.

Ensure you are visiting the correct site:tellculvers.com/survey

Tips for a Successful Survey Experience

To ensure you complete the survey withoutany hiccups, consider the following tips:

KeepYour Receipt Safe: Don’t throw it away until you’vecompleted the survey and redeemed your reward.

AnswerHonestly: Your feedback helps shape futureexperiences at Culver’s.

DoIt Promptly: Complete the survey within a few daysof your visit for the best chance of receiving the reward.

Usea Secure Device: Perform the survey on a private,secure internet connection for safety.

WriteDown the Validation Code Clearly: Make sure it’slegible when you bring it back to redeem.

FAQs About the TellCulvers Survey

Can I take the survey more than once?

Yes, but only once per receipt. Eachpurchase provides one unique opportunity to take the survey.

What reward do I get for completing the survey?

Rewards may vary by location, but typicallyinclude a free scoop of frozen custard or a discount on your next purchase. Thereward details are printed on your receipt.

Is there a purchase required to participate?

Yes, you need a recent Culver’s receipt,which means a purchase is required.

Can I use the same receipt multiple times?

No. Each receipt can only be used once.Attempting to reuse it will result in a validation error.

Why Culver’s Values Your Feedback

Culver’s is known for its ButterBurgers,fresh frozen custard, and warm, welcoming service. But to maintain those highstandards, it relies on customer feedback to:

Improve kitchen operations

Enhance customer service training

Adjust menu items and prices

Remodel store layouts

Launch loyalty programs or special offers

By participating in the TellCulvers survey,you’re directly influencing how Culver’s operates and evolves over time.

Conclusion

Participating in the TellCulvers survey isa simple yet impactful way to share your dining experience and receive a rewardin return. All you need is a recent receipt with either a survey code ordetailed transaction information such as store number, TRN number, date, andtime of visit. With this information in hand, head over to tellculvers.com/survey, follow theprompts, and make your voice heard.

Your feedback not only helps Culver’s growbut also enhances the dining experience for yourself and other customers in thefuture. So, don’t miss your chance—check your receipt, take the survey, andenjoy your reward on your next visit.